Tellus Reviews

Tellus has an overall rating of 4.5 based on 24 reviews. Customer feedback on Tellus is mixed: Tellus reviewers highlight positive aspects like user-friendly interface, effective communication tools, reliable customer support and seamless integration with other apps, which strongly appeal to small to medium-sized businesses and remote teams. However, Tellus is often criticized for its limited customization options, occasional bugs and slow loading times.

4.5/5.0

24 reviews

5 Stars

16

4 Stars

1

3 Stars

0

2 Stars

2

1 Star

1

All Tellus Reviews (24)
smallmeercat259
February 11, 2023
"Problems with Account Linking and Customer Support"
When I first signed up, I was eager (like many folks) to start racking up a decent interest rate. I linked an account and got confirmation that the transfer was successful; however, the following day, I was informed that the transfer had been reversed. When I attempted to link a different account, I was told I needed to do it 'manually' through customer service. Yet, I still haven't received a response and can't link a new account (since only one can be linked at a time). Even my attempts to talk to customer service were fruitless, and honestly, I feel like I'm either being scammed or the staff at Tellus are just really incompetent. The person 'assisting' me keeps repeating the same questions, as if they don’t understand how the app works. I really want to start earning the interest that Tellus promised, but all I've seen so far is a lack of competence. UGH.
Crystal.Lawrence
January 20, 2023
"Tellus is awesome"
Tellus is an amazing company that offers excellent customer support and top-notch financial services.
silverfish704
January 13, 2023
"Account Issues Resolved"
Original Review: The Tellus app has a solid investment model, and I really want it to work for me, but they flagged my account for some reason, so I can't do any ACH transfers. I've used Plaid and ACH with other similar investment apps and haven't run into this problem. Customer service suggested using Zelle, but shortly after that, it seemed to have disappeared as a funding option. That leaves bank wire, which isn't practical due to the domestic wire transfer fees from my bank.

Updated Review: After posting my first review, Tellus customer service was super quick to fix the problem, and it looks like everything is sorted out now. I can start transfers without any issues. Time will tell how much I enjoy the Tellus app overall. Thanks a bunch!
organicsnake453
January 06, 2023
"How simple is it to move funds back to…"
Is it straightforward to move funds back to your bank account from Tellus?
smallpanda479
November 16, 2022
"What's Up with TELLUS APP's Customer Support?"
Why doesn't the TELLUS APP provide phone numbers or a physical address for customer service? If they did, it would definitely boost investors' confidence in the TELLUS APP.
whiteduck215
October 09, 2022
"Curious about the App, but..."
I’m keen on trying out the App, but it looks like Tellus support only gets back to those glowing 5-star reviews. I can’t find any response to a negative review regarding customer support, and I haven’t heard back from them yet. Does anyone know the contact number for Tellus?
bluepeacock698
September 28, 2022
"Customer Support is Nowhere to Be Found"
I recently set up an account with Tellus due to the awesome feedback I saw online about the app's security and the supposedly fantastic customer support. However, after trying multiple times to get in touch with a customer service representative, it feels like nobody's around. I'm starting to question if those glowing reviews are legit. Really let down.
Playbytherules
August 26, 2022
"Super user-friendly app"
This app is super user-friendly. I really appreciate its connection with Chase Bank. Like many folks, I was initially doubtful about this kind of banking. However, after a few months with Tellus, I’ve become a strong supporter of this banking approach. It’s also great to see your interest piling up in your account daily. Plus, the questions they offer give you some nice boosts to your boost account. I’d totally suggest this to anyone looking to try something fresh and different while earning a solid interest rate on their hard-earned cash.
CecilCraig
August 14, 2022
"App is Awesome!"
I really dig your app. The support team is top-notch. I have a ton of questions, and I always get answers. Keep it going! The trivia questions are a cool way to pick up some basic knowledge. The interest rates are just wild. I strongly suggest that anyone seeing this gives it a try.
kylevanmolklf
May 19, 2022
"Awesome app that's super easy to use"
I've been using 'Tellus' for a bit now, and it’s been a pretty solid experience. The app is quite nice with a clean interface. The daily trivia is enjoyable, letting you pick up some basic real estate knowledge while snagging a daily boost, which is just fantastic. In these pricey markets, getting a 3% APY interest really clicks for me. I was impressed with how quickly the customer support team responded to my questions. They genuinely listen to users and cater to their needs. All in all, I'm pleased with Tellus based on my experience so far.
Esther.Smith
May 14, 2022
"These folks are fantastic"
I really adore Tellus. I'm trying to get my family and pals to join in, but of course, since it's a new way to save, everyone is a bit hesitant. We'll make it happen. I can't praise these folks highly enough.
oscarfloresjr1997
December 17, 2021
"Top-notch service and great value"
I mainly utilize Tellus to get better interest rates. They've been exceptional. A lot of times, I need to move funds quickly for investments, and their quickness and responsiveness outshine my usual bank. I'm really happy with the service and the value they provide.
Timmothy
October 27, 2021
"Initially Hesitant, But They Address All Issues Openly and Swiftly"
Since I started using this app around a month and a half ago, their customer support has been absolutely outstanding. They provide as much information as you need, which is crucial for something that might make folks a bit uneasy (like a savings account that isn’t FDIC insured).

As for how the app operates and the way interest is paid out, everything runs smoothly and with full transparency. I was a tad apprehensive at first, but they’ve really shown themselves to be a trustworthy and solid service. I’m a fan of these folks!
GeraldDuncan
October 23, 2021
"Awesome interest rate and support crew"
I've been using the super high-yield interest product for almost a year now, and honestly, it's a fantastic deal—can't think of a better way to put it. They give me 3.00% APY on my funds, and I get the interest paid out daily. Plus, when I had a question, their support team was really helpful on chat. I totally recommend it for anyone wanting to make more from their spare cash.
Roberta.Mitchell
October 16, 2021
"Awesome resource for real estate pros..."
This is an awesome resource for anyone in real estate or managing properties. Tellus has got all the essentials for handling tenant communications, keeping lease agreements, processing payments, and more. Plus, their customer service is quick and super helpful. Honestly, it really simplifies my life.

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